General

This Privacy Policy is an integral part of the Terms of Service of "Digital Solutions Start-Up" LLC, and the users and service providers who receive the work and services mentioned in the Terms of Service shall operate within the framework of the laws governing information security and privacy of personal data of Mongolia. This privacy policy governs and protects the personal information of users and customers who register for the products and services offered by "Digital Solutions Start-Up" LLC and the programs and platforms based on digitalsolutions.mn., and its services. This privacy policy is intended to protect the privacy of your personal information and to inform you about how the company collects and uses information.

Data collection

Users are usually asked for their name, contact information, phone number, email address and date of birth as specified in the Terms of Service. However, it is possible to visit the website and company services without registration, and we collect user information only if it is filled in by the user themselves. The User may refuse to submit his/her personal information in any case except as necessary to obtain useful content, digital products, and services from the site. Unless otherwise stated on the website, this personal information is collected only with your consent. We may collect your personal information in the following ways, including:

  • The personal information you choose to disclose. For example, the information provided when you accept our Terms of Services
  • Information is collected when you use our website and when you communicate via email. We collect this information using cookies and similar technologies. To learn more, visit our Cookie Policy. The web server partially automatically collects information such as your IP address, browser type, the websites you visit, applications you use, and email communications you use before you access our website

This information is for the following purposes:

  • Improve the content and structure of the website by recording the information about which part of the website has been visited
  • Evaluate the effectiveness of e-mail communications

We will collect the following information from you as part of Customer Identification and in connection with providing company services to you, which includes:

  • Your surname and registration number
  • Your mobile phone number and email address
  • Your identity card, legal entity
  • Your employment and employment information
  • Your correspondence information
  • Other information you provide to us

What is your personal information used for?

We use your personal information to legally establish business relationships, enter into and perform contracts with you, reach agreements and fulfill our legal obligations, which includes below:

  • To notify you and provide you with more information about the products and services offered by the Company
  • Researching service quality and customer satisfaction, marketing
  • To improve the products and services offered to you
  • Detecting, preventing, and investigating security breaches and fraud, ensuring information security
  • This includes using and applying to better match the needs and preferences of our customers

We reserve the right to use your information on a consent basis, so you can opt-out at any time. We collect your personal information to monitor how people use our website and use it for the strategic development of our website, platform, and applications.

Contact Information for Data Deletion Requests

If you have any questions or if you wish to request the deletion of your personal data, please contact us at: contact@guyuk.mn

Please allow up to 30 days for us to process your request. We may require additional information to verify your identity to ensure the security of your data.

Security controls

We are committed to ensuring the security of your personal information. If your Internet browser uses a privacy-supporting application called Secure Sockets Layer, your information can be protected from external attacks. We will require them to ensure security, where we use third parties to process your data. Although we use appropriate security measures in our systems, please note that we cannot guarantee the security of data transmitted over the Internet, because the Internet itself is not a secure environment. If you pay for services by credit card or bank account, your credit card and bank account information will not be stored on our website or application systems. Credit card and account information is encrypted and transmitted through the bank's system, and payment transactions are made on the bank's system.

Cases of sharing personal information with third parties

We will never use your personal information for commercial purposes. However, it can be shared with third parties as follows, which includes:

  • If a request is made to obtain your personal information within the scope of the mandate granted by law by the Court, law enforcement agency, or authorized person by the relevant laws of Mongolia
  • It may be released to other third parties with your consent

Changes to the Privacy Policy

We will update this Privacy Policy from time to time. We will send a notification if there are any changes. Therefore, we encourage you to check our privacy policy regularly.

Accepting the privacy policy

This Privacy Policy is part of our Terms of Service and by accepting these Terms and becoming a registered user, you agree to our Privacy Policy. If you do not agree, you have the full right to refuse to use this website and online platform of "Digital Solutions Start-Up" LLC and not to register. If you use our digitalsolutions.mn service and platform after the date of the change, you will be deemed to have accepted the change in the Privacy Policy.